You can contact Metro the following ways

By Telephone:

• 1-617-884-7200 Local
• 877-MY-METROToll Free

Perform Metro Automated Telephone Transactions using the MATT system:

• 1-617-889-4000 Local
• 1-800-423-5699 Toll Free

Stop by one of our branches:

Click here for branch locations


Mail us via:

Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100

Fraud Prevention:

• If you receive and email claiming to be from Metro Credit Union, but you suspect is aimed at defrauding you or any other suspicious activity (phishing etc), please send a detailed message to the following address.  If possible, please forward the original email received to the address below.
  abuse@metrocu.org

Other email addresses

• Internet Branch (Home Banking, Bill Payment, Access Issues) Deposit Account Questions: (Savings, Checking, CD accts)
  savings@metrocu.org
• Loans Accounts: (Consumer, Auto, Credit Cards)
  loans@metrocu.org
• Mortgage Accounts: (Mortgages, Home Equity Loans)
  mortgage@metrocu.org
• General Comments to the CEO:
  ceo@metrocu.org